Ruko Soho Manhattan, Jl. M.H. Thamrin No.8 PIK 2, Kosambi Bar., Kec. Kosambi, Kabupaten Tangerang, Banten 15213, Indonesia

Effective Date: 1 January 2026

These Terms and Conditions (“Terms”) govern your access to and use of the website https://glojasspecialist.com/ and the services provided by GLOJAS Specialist Clinic (“we”, “our”, or “us”). By accessing our website, booking an appointment, or using our clinic services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should not use our website or services.


1. Medical Disclaimer

All information provided on this website is for general informational and educational purposes only. It is not intended as medical advice, diagnosis, or treatment. Medical outcomes may vary between individuals. A consultation with a licensed medical professional at our clinic is required before any treatment or procedure.


2. Eligibility and Use of Services

Our medical and aesthetic services are provided only to individuals who:

  • Are legally competent under Indonesian law; or

  • Have obtained consent from a parent or legal guardian (for minors).

We reserve the right to refuse service if medical, ethical, or legal considerations require us to do so.


3. Appointments and Cancellations

  • Appointments are subject to availability and confirmation by the clinic.

  • Patients are encouraged to arrive on time for scheduled appointments.

  • Late arrivals may result in reduced consultation time or rescheduling.

  • Cancellations or rescheduling should be made in advance as advised by the clinic.

The clinic reserves the right to cancel or reschedule appointments due to medical emergencies, practitioner availability, or unforeseen circumstances.


4. Fees, Payments, and Refunds

  • Fees for consultations, treatments, and procedures will be communicated prior to service delivery.

  • Full or partial payment may be required before treatment.

  • All payments are subject to applicable taxes and regulations in Indonesia.

  • Refunds, if any, are subject to clinic policy and will be assessed on a case-by-case basis. Medical services already rendered are generally non-refundable.


5. Patient Responsibilities

By using our services, you agree to:

  • Provide accurate, complete, and truthful medical and personal information;

  • Disclose relevant medical history, allergies, and current medications;

  • Follow pre-treatment and post-treatment instructions provided by medical professionals;

  • Understand that results are not guaranteed and may vary.

Failure to comply with medical advice may affect treatment outcomes and safety.


6. Intellectual Property Rights

All content on this website, including text, images, logos, graphics, videos, and trademarks, is the property of GLOJAS Specialist Clinic or its licensors and is protected under applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, or use any website content without prior written consent from us.


7. Website Use and Prohibited Activities

You agree not to:

  • Use the website for unlawful or fraudulent purposes;

  • Attempt to gain unauthorised access to our systems or data;

  • Upload or transmit harmful code, malware, or viruses;

  • Interfere with website functionality or security.

We reserve the right to restrict or terminate access to the website if misuse is detected.


8. Limitation of Liability

To the maximum extent permitted by law:

  • We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services;

  • We do not guarantee uninterrupted or error-free access to the website;

  • Medical outcomes depend on individual conditions and adherence to medical advice.

Nothing in these Terms excludes liability that cannot be excluded under Indonesian law.


9. Privacy and Personal Data

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data in accordance with Indonesian Personal Data Protection Law (UU PDP).


10. Third-Party Links and Services

Our website may contain links to third-party websites or services. We do not control and are not responsible for the content, policies, or practices of third parties. Access to such sites is at your own risk.


11. Force Majeure

We shall not be held liable for delays or failure to perform obligations due to events beyond our reasonable control, including but not limited to natural disasters, pandemics, government actions, or technical failures.


12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Republic of Indonesia. Any disputes arising from these Terms or the use of our services shall be subject to the exclusive jurisdiction of the courts of Indonesia.


13. Changes to These Terms

We may update these Terms and Conditions from time to time. Any changes will be effective upon publication on this page with an updated effective date. Continued use of the website or services constitutes acceptance of the revised Terms.


14. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact:

GLOJAS Specialist Clinic
Website: https://glojasspecialist.com/
Email: [Insert Official Email]
Phone: [Insert Phone Number]


By accessing our website or using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.